Social Kapture Spotlight: Kayla Diep, Business Development Coordinator
- Social Kapture
- Dec 5
- 3 min read
We’re excited to shine the spotlight on Kayla Diep, one of our talented Business Development Coordinators here at Social Kapture! Since joining the team, Kayla has made a lasting impact with her innovative problem-solving and collaborative spirit.
Kayla’s SK Journey
Kayla joined Social Kapture in February 2024 as a Business Development Coordinator. Her ability to analyze challenges, streamline processes, and build strong client relationships quickly became clear strengths.
“What excited me about joining Social Kapture was the opportunity to grow professionally while contributing to a fast-moving, innovative team.”
Kayla has contributed to key workflow improvements across the company, helping teams navigate challenges and operate more efficiently. With nearly two years at SK, Kayla has grown alongside the company, helping shape stronger client experiences, internal communication workflows, and cross-team collaboration.
Making Waves in Client Success & Team Operations
Kayla has been instrumental in supporting and enhancing our client and internal team experience, including:
Helping develop and improve our two-factor authentication workflow, reducing friction and increasing team efficiency.
Leading thoughtful problem-solving discussions to help teams navigate challenges with proactive, alternative solutions.
“Kayla is the ultimate team player, always willing to jump in and help in any way—whether she’s supporting backend operations or collaborating with partners, she’s always ready to make a difference.” — Ivy Facio, Vice President of Marketing & Growth
What She Loves Most
“My favorite part of my role is getting to brainstorm, collaborate, and work with such talented, dedicated, and hardworking team members. Everyone is always willing to lend a hand, and it’s inspiring to see the work they do every day to strengthen client relationships and support the company’s growth.”
In her day-to-day, Kayla connects with clients and teammates by building trust, communicating clearly, and approaching challenges from multiple angles. For Kayla, this means strengthening relationships, improving client experiences, and helping teams work more efficiently together.
Beyond the Office
When she’s not supporting clients and collaborating with the team, you’ll find Kayla doing mat Pilates, indoor cycling, weight lifting, or running and attending music festivals and live shows. She also loves thrifting, exploring new coffee or matcha shops, trying unique local restaurants, and traveling to experience new places and cultures. That same energy, curiosity, and creativity she brings to her free time carries over into her role at SK.
Growth and Looking Ahead
Through her role, Kayla has sharpened her ability to innovate, collaborate across teams, and lead process-driven initiatives.
“As we head into the new year, I’m really looking forward to my own professional growth within the company and the opportunities that lie ahead. I’m also excited to see what new initiatives and strategies Social Kapture will develop to make an impact in the multifamily industry.”
Looking ahead, Kayla is excited to continue growing professionally and support new initiatives that elevate the multifamily marketing experience. Her attention to detail, proactive approach, and creative problem-solving help ensure clients and teammates feel supported every step of the way.
Ready to experience Kayla’s client-first, strategic, and solutions-driven approach? Connect with our team to see how Social Kapture can help your community stand out with content worth the follow.
Get in Touch with Us
If you have any questions about our services or want to learn more about how Social Kapture can help your business thrive, we encourage you to visit our Contact Page. We’re here to help and look forward to hearing from you!
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