Social Kapture Spotlight: Senior Account Manager Zain Delawalla

We’re excited to shine the spotlight on Zain Delawalla, one of our talented Account Managers here at Social Kapture! Since joining the team, Zain has made a lasting impact with his creative ideas, strategic thinking, and dedication to helping our clients achieve their marketing goals.

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Zain’s SK Journey

Zain first joined Social Kapture in June 2021 as a Social Media Coordinator. His natural people skills and strategic thinking quickly became clear strengths.

"What excited me about joining Social Kapture was the opportunity to work directly with multifamily communities and help them tell their unique stories through social media."

In July 2024, he officially stepped into the role of Account Manager, marking a major milestone in his career with SK. He has been an essential part of the team for over three years, growing alongside the company and helping shape our client experience and relationship management.

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Making Waves in Client Relations

Zain has been instrumental in supporting and enhancing our client experience, including:

Building Strategic Partnerships - Zain has developed incredible relationships across all levels of client organizations, from marketing teams to ownership groups and from on-site to regional management

Premium & Exclusive Client Management - Working with all of our premium and exclusive clients to build strong social media brands that truly reflect each community's unique identity

Influencer Marketing Leadership - Being a leader on the influencer marketing team, helping clients find their right fit and creating authentic partnerships that resonate with their target audience

New Service Integration - Contributing to implementing our expanding service offerings that help clients achieve a more well-rounded social media presence

His collaborative approach and industry knowledge have strengthened both client relationships and overall project outcomes.

"Zain is one of those rare people who genuinely cares about every client interaction. He's constantly brainstorming new ways to help our communities succeed, and his enthusiasm is contagious." - Ivy Facio, Vice President of Marketing & Growth

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What He Loves Most

"I never get tired of partnering with clients to achieve their goals! I love connecting with our clients and problem-solving."

For Zain, each client interaction is an opportunity to build lasting partnerships that go beyond just delivering services. His enthusiasm for connecting with people and finding creative solutions sets the foundation for successful long-term relationships.

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Beyond the Office

When he's not strategizing with clients or brainstorming innovative solutions, you'll find Zain trying new restaurants and coffee shops, attending sporting events, playing pickleball, catching sunsets, or volunteering in his community. That same enthusiasm and curiosity he brings to exploring new experiences carries over into his role at SK, where he's always looking for fresh ways to support our clients.

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Growth and Looking Ahead

Through his role, Zain has sharpened his ability to think strategically, manage multiple projects effectively, and make data-driven decisions that benefit our clients. Some key areas of growth include project and time management, deepening industry knowledge through partnerships with various management companies, and developing a more strategic advisory approach.

"I'm excited about all the new services we have introduced at Social Kapture. I strongly believe these will help our clients have a more rounded social media presence."

Looking ahead, Zain is excited to continue leveraging these new service offerings to help clients achieve even greater success. He brings a genuine commitment to client success in everything he does. His attention to detail, proactive approach, and natural ability to connect with people help ensure clients feel supported throughout their journey with Social Kapture.

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Ready to Stand Out?

Want to experience Zain's client-first approach? Connect with our team to see how Social Kapture can help your community stand out with content worth the follow.

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Get in Touch with Us

If you have any questions about our services or want to learn more about how Social Kapture can help your business thrive, we encourage you to visit our Contact Page. We’re here to help and look forward to hearing from you!

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